FAQ - What you need to know
- Retail Terms that Often Cause Confusion - Set yourself up for success and understand these now
- Common Retail & Merchandising Terms
- Need to Ask for an Extension? FAQ and Answers
- Why is my payment lower than expected?
- Getting Started with the App
- How to Claim a Visit
- Getting started with Survey Merchandiser
- How long does it take for visits to go from Pending to Approved?
- In-store -Live Chat help
- How To Be Successful With Survey Merchandiser
- Why are my completed visits showing as "Pending"?
- What kinds of projects do you offer?
- I requested a store. Now what?
- Your Reliability Rating explained
- Unable to upload? Unanswered questions? Tap here!
- Does the store have items to return? Tap here
- Why can't I see projects available in the app?
- I can't log into my account
- Frozen Coolers Collection
- How do I cash out?
- How to View and Export Your Visit and Payment History
- Tips to succeed on Sell-In Assignments
- How do I change my login email?
- Help! My assignments aren't showing.
- How do I delete my account?
- How do I remove a store I requested?