I requested a store. Now what?

Here are answers to the three most common questions people have about requests and assignments: 

How Requests and Assignments Work:

Reps can request stores until the work in the store has been completed. That means stores that are already assigned are still available for request.

The project manager responsible for the project reviews the requests and assigns stores. Assignments are NOT first-come, first-served. 

Because multiple people request each store, we try to spread the assignments around so that as many people as possible get a chance to participate. That means you won't get every store you request.

If you aren’t assigned to a store, you get added to the waitlist. If there’s a cancellation, we’ll reach out and let you know.

How Long It Takes to Find Out: 

The amount of times it takes for us to make assignments depends on the type of project.

We usually assign audit projects within one or two business days. Projects that require us to ship materials take a bit longer because of the extra coordination involved.

How Will I Know if I’ve Been Assigned?

We send a push notification when you get assigned. 

However, it's easy to miss a push, so if you are unsure if you have an assignment, there's a way to check in the app. Open the project and select a store. If you have the option to start the visit, then it’s yours. If not, you’re either on the waitlist or it’s still unassigned.