Does the store have items to return? Tap here

Photos of the product and backroom are required (take photos of inside boxes, show anything damaged - it matter)

Need to do a return? No label = no problem, here’s what to do.

If you HAVE a label:

• Box up the product

• Write the Store Name & # clearly

• Attach the label

• Take 1 clean photo of the sealed box + backroom

• Hand off to Store Director (or Manager/Lead if unavailable)

If you NEED a label:

• 608-433-2448 or grocerycustomerservice@srpcompanies.com to request one

• Neatly stage the product in the backroom

• Take clear photos of the staged product + area

• Leave product with store leadership and note who you gave it to in your survey

Never leave with product. Missing photos or unclear handoffs = delays in payment.

Need more help? Go to Chat with Steve in the main menu of your app → Type “in-store support” → Follow prompts to get live help.