Below is a list of all the the support articles about resets. The links in the large text are the articles and the smaller text (bullet points) are sections within the article. You can also search this page or use the search function if it's easier.
What is a reset?
How to Get Reset Assignments
- How to get qualified to be able to get reset assignments
- How to find and request a reset assignment
- What happens after you request a reset assignment
- How to know if you have a reset assignment
- How to know if you DID NOT get assigned
- How to confirm or decline your reset assignment
- What to do if you are running late or need to cancel your assignment
How to Use the App to Complete Your Reset
Professionalism and Conduct During Your Reset
Getting Paid for your Reset
- Survey.com's payment schedule / when you'll get paid
- A reset I completed says "Pending". What does that mean?
- Help! The Pending amount is WRONG!!
- How to request a payment
- The payment methods
- Answers to frequently asked questions about pay
Frequently Asked Questions About Resets
- How, and when, do I get paid?
- Do I have an assignment? Was I assigned?
- What does "Filled - Waiting in Line" mean?
- Why can't I start my assignment?
- The team lead / manager said they don't need me...
- Why does the app show a payment range?
- Does Survey pay mileage?
- The Pending Payment amount is wrong!
- I uploaded my reset visit...what happens next?
- Do I get a referral fee?
- My referral isn't appearing on my list
- Can I complete resets for other agencies?
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