We want to see what you see. Take photos of the entire refrigerated section you searched, this captures everything you see, so we can confirm the product isn't there.
We need to see the section the same way you see it. Take at least 3 clear photos that show all shelves from left to right and top to bottom.
- Capture the full refrigerated section, not just one shelf
- Include surrounding products and shelf tags
- Make sure every area where Dally could be located is visible
Why is this important? Sometimes products are easy to miss during a quick search. These photos help us confirm that Dally is not present and allow us to review the section exactly as it appeared during your visit.
Still need help? Chat with Steve by tapping in-store support and follow prompts to a live agent.
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