See what is Actually Out of Stock vs. Not Carried

When the Price Tag is present on the shelf but there is no product for that price tag, that means it's Out of Stock.
 

Example Image below shows you that another clients product is in our Unwell Product Space 

**IF our product is on the shelf and in the wrong spot, it needs to be placed with the right price tag. If there is no product that matches the name on the pricetag, we need to count this as "Out of Stock" because the price tag is there, but the product is not

Here is another example of Out of Stock (OOS) - You can see the price tag, but the product is not on the shelf. 

How to know if it is Not Carried??

When you cannot find a price tag OR a product that should be in the store, this is a product that is not carried, because there is no product and no price tag. You should document this as Product Not Carried. 

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Still Need Help? Go to Chat with Steve in the main menu of your app → Type “in-store support” → Follow prompts to get live help.