Since you'll need support in the inventory management app/scanner, have the store scan the barcode or search the product name at the top of the screen.
Here's a few tips to get everyone onboard:
Ask politely: “Can I review the backroom and on-hand inventory with you using the Inventory management app or scanner? This helps ensure stock accuracy and avoids repeat issues.”
Why it matters:
Managers want shelves full and sales up, accurate counts mean less OOS, happier customers, and fewer missed sales.
If the Manager says yes: Review counts together and if counts are wrong, ask for an adjustment in the system.
If the Manager refuses: Stay polite. Don’t push. Your next step In the survey is to clearly document:
Who you spoke with (name/title).
Why the review couldn’t be done. (time (tells you 15-20+ min until its free), broken/not working on-hand device, or detail other specific reason because they don't just say "no" there is always a reason.
This prevents your visit from being flagged.
Need more help? Go to Chat with Steve in the main menu of your app → Type “in-store support” → Follow prompts to get live help.
Comments
0 comments
Please sign in to leave a comment.