Manager Refused? Be sure you complete these Survey Items

If a manager refuses part or all of the work, do not exit the visit without documenting the store.

What to do:

• Take clear photos of the area(s) you were asked to work on

• Capture the current layout and condition of the space

• Add comments explaining what was refused and why

• Include the manager’s name if provided

• Be sure to be confident, polite, and respectful of the store space. 

This documentation allows us to report accurately to the client and helps avoid follow-up visits.

If this was helpful in-store guidance, give a thumbs up, as these will help us further improve real time support. 

Still need help? Start a Chat with Steve and Select "In Store Support" tapping the prompts to get a live agent.