Do NOT leave the channel empty.
If new shelf strips are missing, damaged, or not delivered, you must still complete the setup using the plastic extrusions and POS strips.
What To Do If New Strips Are NOT Available
Keep the existing shelf strips in place
Do NOT remove old strips if replacements are not available.Snap the clear plastic extrusion onto the front lip of the shelf
It clicks onto the shelf edge and should sit evenly across the shelf.Insert the POS strip into the plastic extrusion
Slide the POS strip into the extrusion slot.
Make sure it follows the aisle flow direction.
Confirm it is straight, secure, and readable
Refer to the example image in this bubble for visual guidance.
Do NOT
X- Do NOT remove old strips if no new strips are available - you will still use the old strips
X- Do NOT leave shelves without pricing or POS
X- Do NOT stop work or wait for someone else to fix it
X- Do NOT call the hotline for this scenario
Documentation
✔ Take clear photos showing the extrusion and POS installed
✔ Add a brief note if new strips were missing or damaged
Need more help? Go to Chat with Steve in the main menu of your app → Type “in-store support” → Follow prompts to get live help.
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