Sometimes in-store layout/setup staff can delay time. If you're at 90 minutes and not finished, please don't leave it incomplete. This visit is compensated hourly and while we expect the visit to be completed within 90 minutes, we get store stuff happens!
WHAT YOU NEED TO DO IS BE SURE:
- GPS enabled
- Start the visit
- Make sure to take photo of the front of the store as soon as you arrive
- Record your start time
- Detail everything that prevented you from completing in the 90 minute window (staff, scanner issues, access to areas, wait time for staff (how long?) and be sure you have photos and clear value of that time documented, the visit isn't flagged.
DO NOT leave visit incomplete if it takes longer than 90 minutes!
TIP: Be sure to only scan products from the brands listed on the Categories and Brands Chart as well as the ones listed in the inventory list. Avoid scanning all products from all brands on the shelf, as this will slow that the progress of your visit.
Need more help? Go to Chat with Steve in the main menu of your app → Type “in-store support” → Follow prompts to get live help.
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