Completed assignments that satisfy all requirements are approved for payment six (6) days after you upload them. This is a fixed schedule. Once approved, you may request a payment.
Payment requests made by 4pm EST get processed then next business day. Payment requests made between 4:01pm EST and 11:59pm EST get processed two business days later.
Please note that to get paid:
- You must request a payment through the app's Payment Center.
- You must have an Available for Payment balance of $5 or more
- You must be enrolled with Openforce, our payment processing partner**. Learn more and enroll here: https://merchandiser.survey.com/openforce
You do not have to request a payment until you want to get paid. If you prefer to wait until your balance accumulates, you can do that.
* To get approved, assignments must satisfy all the requirements specified in the project. When your assignment gets reviewed, if your work doesn't satisfy all the requirements, you may be required to return to the store to complete the work. This could result in delays.
** Survey currently also offers PayPal as a payment method, but PayPal will be removed as an option on 3/31/2021.
How to Request a Payment in the app's Payment Center
- Login to the app and tap the menu button (top left)
- Choose Payment Center
- Tap Request Payment
- Review the information shown on the popup and confirm if it's correct