Available for Payment vs. Pending Approval: What's the Difference?

The Payment Center screen shows two balances: Available for Payment and Pending Approval. 

Available for Payment means exactly that. It's the pay from store visits that we've approved. 

Pending Approval shows you the earnings from visits we haven't yet approved. Visits are approved on a fixed schedule. Assuming everything you submitted is correct and that no revisions are still outstanding, your visits will be approved eight business days from when you upload them. 

About the Review Process:

After you upload a visit, our Quality Assurance team reviews the data and photos you submitted for accuracy. Assuming everything checks out, your visit will be approved eight business days from when you upload it.*

Please note that it can take longer for visits to be approved. The volume of visits pending approval, the complexity of the projects that need to be approved, and the overall response quality all factor into the time it takes. The eight business day period is about how long it takes in general but is not guaranteed. 

As soon as your visits are approved, the earnings appear in the Available for Payment section. 

*Business days are Monday through Friday. Business days do not include weekends or holidays.

The first business day is the day after you upload your visit. 

Accurate information and clear photos speed up the review process. 

Thanks!