General Help
Learn how to get started, what types of gigs we offer, and how to use the app.
- Coronavirus (COVID-19) Update
- Coronavirus (COVID-19) and Survey Merchandiser
- Assignment Cancellation Policy Due to Coronavirus (COVID-19)
- What is Map View?
- How to Claim a Visit
- Interacting with Store Managers and Employees
- How to Use Project Filters
- Getting started with Survey.com
- Code of Conduct
- How long does it take for visits to go from Pending to Approved?
- In-Store Support
- How to View and Export Your Visit and Payment History
- Why are my completed visits showing as "Pending"?
- Can I access my account on the web?
- What kinds of projects do you offer?
- I requested a store. Now what?
- Do I get a bonus if I refer friends?
- Getting Started with the App
- Shipping Projects
- Projects We Offer
- Buybacks and Reimbursements
- Help with printing
- Tips to succeed on Sell-In Assignments
- Barcode Scanner Troubleshoot - Android
- How to Use the App's Barcode Scanner
- Capturing the Best Pictures For Your Visits
- Probation Information
- How do I change my login email?
- Survey.com's Product Demo Policy
- Available for Payment vs. Pending Approval: What's the Difference?