General Help
Learn how to get started, what types of gigs we offer, and how to use the app.
- Support by Phone
- Scanning Your License or ID
- Interacting with Store Managers and Employees
- How to Use Project Filters
- Getting started with Survey Merchandiser
- Code of Conduct
- In-Store Support
- Why are my completed visits showing as "Pending"?
- What kinds of projects do you offer?
- I requested a store. Now what?
- Do I get a bonus if I refer friends?
- COVID-19 and Survey - Cancellation Policy
- Coronavirus (COVID-19) and Survey Merchandiser
- What is Map View?
- Shipping Projects
- Projects We Offer
- How to View and Export Your Visit and Payment History
- Community Sampling and Reimbursements
- Help with printing
- Can I access my account on the web?
- Tips to succeed on Sell-In Assignments
- Barcode Scanner Troubleshoot - Android
- How to Use the App's Barcode Scanner
- Capturing the Best Pictures For Your Visits
- Probation Information
- How do I change my login email?
- Survey.com's Product Demo Policy
- Payment Center balances: What do they mean?
- The Merchandiser application is taking up storage on my phone
- Your Reliability Rating explained