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  1. Survey.com Support
  2. General Help

General Help

Learn how to get started, what types of gigs we offer, and how to use the app.

  • Returning Backstock & Final Survey Review
  • Cooler & Shelf Merchandising - Make sure to get approved!
  • Backstock Help: What to Look For and How to Photograph it
  • Arrival Protocol: Store Closed or Refused Entry?
  • Survey.com Privacy Policy
  • Photo Capture Guidelines
  • Overlapping Images
  • Need to Talk to a Live Agent? Here's How to Do It Right
  • Scanning Your License or ID
  • Interacting with Store Managers and Employees
  • How to Use Project Filters
  • Getting started with Survey Merchandiser
  • Code of Conduct
  • In-Store Support
  • Community Sampling and Reimbursements
  • Why are my completed visits showing as "Pending"?
  • What kinds of projects do you offer?
  • I requested a store. Now what?
  • How do I refer other Merchandisers?
  • Refrigerated Coolers Collection
  • Frozen Coolers Collection
  • Bakery Aisles & Displays Photo Collection
  • Frozen Meat & Breakfast Coolers Collection
  • Refrigerated Meat Coolers Collection
  • Paper Products & Disposables Collection
  • Liquor Display Photo Collection
  • Household Items Collection
  • Frequently Asked Questions for Easy Shifters
  • Cookies, Crackers, Gum, & Cough Drops Photo Audit
  • COVID-19 and Survey - Cancellation Policy
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