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General Help

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Learn how to get started, what types of gigs we offer, and how to use the app.

  • Getting started with Survey.com
  • Code of Conduct
  • How long does it take for visits to go from Pending to Approved?
  • In-Store Support
  • How to View and Export Your Visit and Payment History
  • Why are my completed visits showing as "Pending"?
  • Can I access my account on the web?
  • What kinds of projects do you offer?
  • I requested a store. Now what?
  • Do I get a bonus if I refer friends?
  • How do I revise the answers on my already uploaded visit?
  • I created an account but can't login.
  • Projects We Offer
  • Update to the Final January Pay Period
  • Buybacks and Reimbursements
  • Help with printing
  • Tips to succeed on Sell-In Assignments
  • Barcode Scanner Troubleshoot - Android
  • How to Use the App's Barcode Scanner
  • Capturing the Best Pictures For Your Visits
  • Probation Information
  • How do I change my login email?
  • Survey.com's Product Demo Policy
  • Available for Payment vs. Pending Approval: What's the Difference?
  • Help! My assignments aren't showing.
  • The Merchandiser application is taking up storage on my phone
  • What is the user rating on the profile page?
  • How do I remove a store I requested?
  • Uploading Projects
  • My password doesn't work!
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Survey.com Support